Software Engineer (DevOps)

Package Description

Band:  C

Salary: up to £57,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type: permanent

Location: London (one / two days per week in our office.)

Due to the hybrid nature of the teams, we require the successful candidate to be based in the above BBC office to work from the office one / two days per week.

Our comprehensive benefits package includes:

•    An employer pension contribution of up to 10%

•    26 days’ annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days

•    Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes

•    Employee assistance and well-being programmes

•    Learning and development tailored to your role – this could include industry recognised qualifications, coaching and mentoring

•    An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Disability Networks and many more.

Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.

We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups.

If you require any reasonable adjustments at any time, please let us know by contacting us on Reasonable.adjustments@bbc.co.uk with the job reference in the subject.

Job Introduction

The Digital Distribution Monitoring Team provides core observability and alerting systems for BBC Online, ensuring the performance and uptime of critical BBC products across internal data centres and cloud platforms.

We are looking for a Mid-level DevOps Engineer to join our team to develop and support these services, where there is plenty of opportunity to bring your own experiences and ideas for the future roadmap, and to collaborate with other teams at the BBC.

Quality and reliability are our priorities, and we aim to deliver scalable, user-focused systems through solid processes and best practices. Our team leverages cloud services and remains flexible in adopting modern tools, technologies, and languages.

Joining the BBC means being part of a culture where your work matters. We value continuous learning and innovation, ensuring our engineers stay current in a rapidly evolving technical landscape. At the BBC, you’ll also benefit from access to an internal training academy, online learning resources, and professional accreditations.

If you’re passionate about software / service quality and want to work in a high-performing team doing complex and critical work, then we should talk!

Interview Process

1. 30-minute high-level screening interview – giving both the BBC and the candidate the opportunity to find out more about the role, investigate basic technical experience, along with suitability for the role.

2. Take-home technical task – a small technical task for you to take home and complete in your own time. Expected to take 1 hour.

3. 2-hour technical interview – expanding on the take-home task and exploring operational experience with game day scenarios.

4. 1.5-hour panel interview – the final stage in our interview process, to have a chat with the team, and go through scenario and value-based questions.

Main Responsibilities

· Building and maintaining robust, scalable, and highly available systems.

· Developing in-house tooling and solutions, where needed, to enhance workflows and processes.

· Conducting peer reviews and contributing to high engineering standards.

· Collaborating with product and operational teams to ensure services are suitable and supportable.

· Proactively diagnosing and resolving operational issues, whether triggered by system alerts or raised by stakeholders.

· Driving continuous improvement in engineering practices and processes.

Are you the right candidate?

We are seeking someone passionate about DevOps, who also has programming / scripting experience to build solutions when required. This role is ideal for someone eager to work at scale on critical services, with a willingness to learn and adapt to the latest practices.

Desired skills and experience:

We are looking for an engineer with experience in the following areas. While you do not need expertise in everything listed, familiarity with several and a willingness to learn is key:

· Tools and Services:

o Git / GitHub, Atlassian Tools, Telegraf, InfluxDB, Kapacitor, Alerta, Grafana, Consul, LibreNMS, Prometheus, Mimir, Docker, Kubernetes, Jenkins.

· Infrastructure as Code:

o Terraform, Ansible, CloudFormation, AWS CDK

· Programming / Scripting Languages:

o Python, Bash/Shell.

· AWS and Cloud:

o EC2, Load Balancing, Lambda, SQS, SNS, S3, RDS, CloudWatch, Route 53.

· Networking:

o HTTP, TLS, DNS, SNMP.

· Knowledge of system metrics and their impact on availability and performance.

· Experience with Linux Operating Systems (e.g. RedHat, CentOS, Rocky, Amazon Linux).

· Understanding of CI/CD practices and large-scale infrastructure design and support.

If you are experienced in some of these areas and eager to grow your expertise in others, we would love to hear from you!

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants.  Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us.  Please make sure you’ve read about our values and behaviours here.

Diversity matters at the BBC.  We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles.  The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.  We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here.